Legal
Privacy Policy
Last Updated: April 30, 2025
La La Land Cleaning is a DBA of Ascend Cleaning.
La La Land Cleaning (“we”, “our”, or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our services or visit our website at https://lalalandcleaning.com (the “Site”).
1. Information We Collect
We may collect the following types of personal information:
Contact Information: Name, email address, phone number, and address. Service Information: Type of cleaning requested, date/time of service, and special notes you provide. Payment Information: Credit card or payment processor details (processed securely via third-party services such as Stripe or Square). Device Information: IP address, browser type, and cookies when you use our Site.
2. How We Use Your Information
We use your information to:
- Provide, schedule, and manage cleaning services
- Communicate with you about appointments, promotions, and service updates
- Process payments and send receipts
- Improve our services and website functionality
- Comply with legal obligations
3. Sharing Your Information
We do not sell your personal data. We may share your information only with:
- Service providers and contractors working under confidentiality to perform services on our behalf
- Payment processors for secure transaction handling
- Legal authorities, if required by law or to protect our rights
4. Data Security
We implement appropriate physical, technical, and administrative safeguards to protect your personal information. However, no transmission or storage system can be guaranteed 100% secure.
5. Your Rights and Choices
You may:
- Request to access, correct, or delete your personal information
- Opt out of promotional emails at any time by clicking “unsubscribe”
- Decline cookies through your browser settings
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). Contact us for more details.
6. Children’s Privacy
Our services are not directed toward children under 13. We do not knowingly collect information from minors.
7. Changes to This Policy
We may update this Privacy Policy occasionally. The latest version will always be available on our website.
8. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:
La La Land Cleaning
Email: lalalandcleaningcompany@gmail.com
Phone: (213) 556-3240
1801 Century Park East, Los Angeles, CA